Last Updated: February 08, 2026

1. Introduction

Welcome to Elifshop (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://elifshop.com/ and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Please read these terms carefully before making any purchase. If you do not agree with any part of these terms, you must not use our website or services.

2. General Terms

2.1 You must be at least 18 years old to make a purchase on our website.

2.2 By placing an order, you warrant that you are legally capable of entering into binding contracts.

2.3 All products are subject to availability. We reserve the right to discontinue any product at any time.

2.4 We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

3.1 We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display of colors accurately reflects the actual product color.

3.2 All product descriptions, prices, and availability are subject to change without notice.

3.3 We reserve the right to limit the quantities of any products that we offer.

4. Pricing and Payment

4.1 Pricing:

  • All prices are listed in Indian Rupees (INR) for customers in India
  • Prices for international customers (USA, UK, Canada, UAE) will be displayed in their local currency or USD at checkout
  • Prices are inclusive of applicable taxes unless otherwise stated
  • We reserve the right to change prices at any time without prior notice
  • The price applicable to your order will be the price displayed at the time of purchase

4.2 Payment Methods:

We accept the following payment methods:

For India:

  • Credit Cards (Visa, Mastercard, American Express, RuPay)
  • Debit Cards (Visa, Mastercard, Maestro, RuPay)
  • Net Banking (all major Indian banks)
  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Digital Wallets (Paytm, Mobikwik, Freecharge, Amazon Pay)
  • Cash on Delivery (COD) – subject to availability and order value
  • EMI Options (through credit cards and third-party providers)

For USA:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • Debit Cards (Visa, Mastercard)
  • PayPal
  • Apple Pay
  • Google Pay

For UK:

  • Credit Cards (Visa, Mastercard, American Express)
  • Debit Cards (Visa, Mastercard, Maestro)
  • PayPal
  • Apple Pay
  • Google Pay

4.3 Payment Processing:

  • All payments are processed through secure, PCI-DSS compliant payment gateways
  • We do not store your complete credit/debit card information on our servers
  • Payment information is encrypted using SSL (Secure Socket Layer) technology
  • Your payment will be authorized at the time of order placement
  • Payment must be received in full before order dispatch

4.4 Payment Security:

  • We partner with trusted payment gateway providers including Razorpay, Stripe, and PayPal
  • All transactions are secured with 256-bit SSL encryption
  • We comply with PCI DSS (Payment Card Industry Data Security Standard)
  • 3D Secure authentication is required for all card transactions

4.5 Currency Conversion:

  • For international orders, currency conversion rates are determined by our payment gateway provider at the time of transaction
  • Your bank or card issuer may charge foreign transaction fees
  • We are not responsible for currency exchange rate fluctuations or international transaction fees

5. Order Processing and Confirmation

5.1 Once you place an order, you will receive an order confirmation email with order details.

5.2 Order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason.

5.3 We will send a separate email once your order has been dispatched with tracking information.

5.4 Making time is 7-10 business days from the date of order confirmation.

5.5 Orders are processed in the order they are received, subject to product availability.

6. Shipping and Delivery

6.1 Shipping Regions:

We currently ship to India, USA, UK, Canada, and UAE.

6.2 Shipping Charges:

  • Shipping charges are calculated based on delivery location, order weight, and shipping method
  • Shipping costs will be displayed at checkout before payment
  • Free shipping may be offered on orders above a certain value (as specified on the website)

6.3 Delivery Time:

  • India: 5-7 business days after dispatch
  • USA: 10-15 business days after dispatch
  • UK: 10-15 business days after dispatch
  • Canada: 12-18 business days after dispatch
  • UAE: 8-12 business days after dispatch

Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, or other unforeseen circumstances.

6.4 Customs and Duties:

  • International orders may be subject to import duties, taxes, and customs fees
  • These charges are the responsibility of the recipient and are not included in our product or shipping prices
  • We are not responsible for delays caused by customs clearance

6.5 Tracking:

Tracking information will be provided via email once your order is dispatched. You can track your order status through the courier’s website.

7. Returns, Exchanges, and Refunds

7.1 Return Policy:

  • We accept returns within 7 days of delivery for defective or damaged products
  • Products must be unused, unwashed, and in original condition with all tags attached
  • Custom-made or personalized items cannot be returned unless defective
  • Customer must notify us within 48 hours of receiving a damaged or defective product

7.2 Exchange Policy:

  • Exchanges are subject to product availability
  • Size exchanges may be accommodated within 7 days of delivery
  • Customer is responsible for return shipping costs for exchanges (unless product is defective)

7.3 Refund Policy:

  • Refunds will be processed within 7-10 business days after receiving and inspecting the returned item
  • Refunds will be credited to the original payment method
  • Shipping charges are non-refundable unless the return is due to our error
  • For Cash on Delivery orders, refunds will be processed via bank transfer (bank details required)

7.4 Cancellation Policy:

  • Orders can be cancelled within 24 hours of placement
  • Once the order enters production (after 24 hours), cancellation requests will not be accepted
  • Refunds for cancelled orders will be processed within 5-7 business days

7.5 How to Initiate a Return:

To initiate a return or exchange, please contact us at eliflabel@gmail.com with your order number, reason for return, and photographs of the product (if defective/damaged).

8. Privacy and Data Protection

8.1 We are committed to protecting your privacy and personal information.

8.2 Payment information is processed securely through our payment gateway partners and is not stored on our servers.

8.3 We collect and use personal information in accordance with our Privacy Policy.

8.4 We comply with applicable data protection laws including GDPR (for EU/UK customers) and India’s Information Technology Act.

8.5 Your information will never be sold or shared with third parties except as required for order fulfillment and payment processing.

9. Intellectual Property

9.1 All content on this website, including text, graphics, logos, images, and software, is the property of PYOOR and is protected by copyright and trademark laws.

9.2 You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9.3 Product designs and patterns are proprietary and protected under applicable intellectual property laws.

10. Limitation of Liability

10.1 We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free.

10.2 We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10.3 Our maximum liability for any claim shall not exceed the amount you paid for the specific product giving rise to the claim.

10.4 We are not responsible for delays or failures in delivery caused by courier services, customs, or force majeure events.

11. Dispute Resolution and Governing Law

11.1 Governing Law:

  • These Terms and Conditions are governed by the laws of India
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh, India

11.2 Dispute Resolution:

  • In case of any dispute, we encourage you to contact us first at eliflabel@gmail.com
  • We will make reasonable efforts to resolve disputes amicably
  • If resolution cannot be reached, disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996

12. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War, terrorism, or civil unrest
  • Government actions or restrictions
  • Strikes or labor disputes
  • Pandemics or epidemics
  • Failures of telecommunications or internet services
  • Payment gateway or banking system failures

13. Changes to Terms and Conditions

13.1 We reserve the right to modify these Terms and Conditions at any time.

13.2 Changes will be effective immediately upon posting on our website.

13.3 Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

13.4 We recommend reviewing these terms periodically.

14. Shipping

The orders for the user are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 10 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority.

Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.

15. Other Important Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://elifshop.com (‘Website’), including the related mobile site and mobile application (hereinafter referred to as ‘Platform’).

The Platform is owned by 8317083087, a company incorporated under the Companies Act, 1956 with its registered office at A 1014 gtb nagar kareli prayagraj (hereinafter referred to as ‘Platform Owner’, ‘we’, ‘us’, ‘our’)..

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, ‘Services’). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates..

For the purpose of these Terms of Use, wherever the context so requires ‘you’, ‘your’ or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform..

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING..

The use of Platform and/or availing of our Services is subject to the following Terms of Use:

To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform..

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law..

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements..

The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics..

You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws..

You agree to pay us the charges associated with availing the Services..

You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information..

You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services..

You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event..

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India..

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in and .

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

ELIFSHOP

Email: eliflabel@gmail.com

Phone: +91-7522075983

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST

17. Acknowledgment

By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.